Terms and Conditions

All items on the page should normally be in stock. Orders before 14 pm business days usually shipped the next day (we disclaim responsibility if for any good reason not to do so). We use the element corresponding to the 1st class letter and most of the elements are partially traced. If no delivery or notification has arrived within a week, you can call (messages longer delivery time always add printed on the cover). All items on the page are in stock and ready for delivery unless otherwise noted.

payment options

VISA / Mastercard, PayPal and somtimes inovice and other options which Klarna offers to your country


delivery time

Normal delivery time is about 3-7 days.


Protection of personal data

In connection with your order, you agree that we store and use your information in our business for the sole purpose of completing and providing the service you expect from us. Under the Personal Data Act (PUL) and the new GDPR, you have the right to obtain the information we have registered, and if you deem it incorrect or irrelevant, you may request correction or removal from our customer register. If so, contact our customer service . We also ensure that we will not sell or transfer personal information (see our Privacy Policy).


CANCELLATION

The customer has 14 days under the Distance and Door Sales Act (2005: 59). The right means that the customer has the right to cancel the purchase at fraga@playlek.se. The cancellation deadline is calculated from the date the customer receives the item. The right applies according to EU new laws from June 13, 2014 also included, but when broken down we only refund half the price of the total price in unopened packaging. During transport damage, please fill out the form by mail. Returns of goods are sent as regular package or letter, not as cash on delivery. The return shipping is paid by the customer (not delievered be). If the customer exercises his right of cancellation PlayLek repays what you have paid within 14 days of receipt of such goods from PlayLek. In the Consumer Agency, you will find further information on the Distance and Door Sales Act (2005: 59)



SPECIAL ORDERS
If we take home a product specifically for a customer who is not entitled to cancel.

Incorrect Delivery / Damage
We will deliver the wrong number or wrong item, this must be reported to us within 7 days

If, upon receipt, you discover that the item has been damaged during shipment, you should immediately report the damage to your delivery point or to the carrier who has run out of goods for you. Goods returned must always be shipped in original packaging or equivalent packaging to withstand transport. PlayLek accepts no responsibility for goods packed poorly by the Customer.


PRODUCT

The product information is listed on each product based on public information provided by the manufacturer or distributor. The information may be changed by the manufacturer at any time. PlayLek product information is kept as up-to-date as possible, but PlayLek can in no way be held responsible for its accuracy. If the customer is in any doubt as to the content of the product or similar, he should first contact the manufacturer and secondly PlayLek.

We buy our products from the Swedish wholesalers and through the import of well-known brands. There may also be sales of items without packaging or damaged packaging, it becomes clear in the product description of the condition and, unless otherwise stated, the condition similar to those selling in the package.

Watches: We do not give a guarantee on watches, but they should work on delivery.


RESPONSIBILITY:

We reserve the right to correct errors / printing errors, price and product changes without prior notice. Information on this website has been reviewed very carefully, but may still be inaccurate and therefore we cannot guarantee the contents of this website and are not responsible for any errors or omissions.


Force Majeure:

We reserve the right to commitments cannot be sustained in the event of unforeseen events, natural disasters, war or other events beyond our control and cannot be held responsible for such extreme circumstances.
Damage to the package and not picked up package

If you notice any damage to the package, you should immediately contact the post office or another carrier and make a claim. Do not collect a damaged package! If you discover the damage until you opened the package and the damage is of such a nature that it can be attributed to the subject or airline's management, you should contact them and make a claim. If the dispute by mail or carrier cannot be resolved, please contact us.


The mobile number you provide during checkout can be used for SMS notification of delivery or other communication regarding your order.

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